Kia car hires in Dublin

The front desk tried to con me into paying for an upgrade, saying there were no intermediate cars available and I would have to wait for a car if I didn't upgrade. I declined the upgrade and proceed to the parking garage to "wait" for my vehicle which was sitting there ready for me when I got there. The car had several scratches, cigarette burns in both front seats, and smelled faintly of cigarette smoke. The attendant in the parking garage was very helpful and thorough with documenting everything to ensure I wasn't held responsible for any of it.

I didn’t get a car because Payless ran out of them, and told all customers in line that it will be at least 6 hour wait. The manager said this applied to everyone, regardless if you had a reservation or not.

Excellent value for a money. Great service

Very bad experience I have to wait for over 2 hours just to pick up the car then I was told I only have 150 miles anything over that I would be charged extra first and last time renting a car at this place

I arrived at the airport and was on hold for 45 min calling to get a shuttle, when the shuttle picked us up and I went inside I saw a empty counter, with a line of 3 people waiting.. while I could see in the back room 3 men having lunch.. not even caring there is a line.. or answering the phone.. when one finally did come out, he was extremely slow.. and then they all teamed up together in front of all of the different customers saying how important it was that we had to upgrade to they toll pass in order to get to the F1 race.. it will ave us so much time instead of waiting in the cash only line on the way to COTA, and we all did, except the fastest route from the office to COTA did not go on the toll road, which im sure they knew. either way non of this is worth complaining about.. except when I saw the car... what a junker! I mean straight from a DEMO DERBY! im going to a race filled with high end cars, and no issues this was all they had, but the quality.. just shocking! major damage on the car, it had clearly been in multiple accidents, and then they walk around to write down if they see any damage. "you're going to need a bigger pad" . anyway before they give me the keys they want to know when I fly out.. well that wasn't good enough they needed a Flight number and confirmation so I gave him my return ticket which he spent 20 min entering.. and I told him id be drooping off the car very early that morning before my 6am flight.. no problem only to arrive that morning and they are closed, with no drop off box anywhere to be found. and no shuttle to take us to the airport. super disorganized. last time I use NOT SO EASIRENT.

Upon arrival at rental agency I was number 12 in a long line of folks in to pick up the cars. The process for check-in was very slow. I waited about 60 minutes before moved into position 1. Not until getting to the check-in desk did I learn that cars are not to be taken out of state (Nevada). If taking out of state there is a steep one time ADDed charge. Also one leaves without any paperwork, contract. It is emailed later in the day. Also, one needs to show auto liability insurance and if one cannot show coverage you MUST buy insurance from Easirent. The details of the rental are not straight forward…..

too expensive. no logic to charge for travel into Northern ireland. 2nd driver should be free

My problem was with the booking. No insurance included so large additional cost at desk. Won’t use kayak again

Staff were extremely helpful. Check-in and check-out were quick and easy.

Car was technically "similar" to what we reserved (5 person + luggage) but actually much smaller with tiny little back windows so rear passengers couldnt see much. Also, crazy stupid requirements to waive insurance were not stated ahead of time.

Great service dropping off at Belfast city center.

Picked car up in downtown Dublin. Nice clean comfortable to drive vehicle. Quick pickup and drop off. Full insurance coverage for 2 weeks seemed expensive, so shop around. No issues with rental at all and good service.

Great services d full explanation upon pickup of all the Ireland tolls etc. very informative

Trying to find out where to return a car in Dublin Airport is a nightmare - car hire in Ireland is excessively expensive

Everything worked great. The car was a good size and realtively new. The people involved were all very nice.

The main issue was the car I ordered was not the one they said I ordered. They blamed Kayak saying you all miss led me. You offered a midsize SUV but it was a small SUV. How is that my fault??? The issue is between you and them but I payed the price! The car was off site and we had to wait 50 minutes for a shuttle bus. Dollar were under staffed and the lines were long. They told me to never use Kayak again to book a car with them. I’m staying away from both Dollar and Kayak for our trips moving forward!!!! Not a happy customer!!!!!

It would be great to have insurance information upfront.

Rental agent was rather unprofessional. After a long flight from Canada, the last thing I wanted was an unhelpful agent. A side note, not one person at the desk was wearing a mask.