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Resorts World Genting - First World Hotel
Okay
(6822)
3 stars
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Resorts World Genting - First World Hotel
3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
Okay
6822 reviews
Updating price...
Overview
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley.
Each chic room at Resorts World Genting - First …
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley.
Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped.
Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property.
Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
Available rates
The neighbourhood
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
What's nearby
- Genting Theme Park0.08 mi
- Resorts World Genting0.17 mi
- Genting Arena of Stars0.17 mi
- First World Plaza0.17 mi
Reviews
6.4
Okay
6822 verified ratings
Wonderful
1405
Very good
1067
Good
1160
Okay
1029
Fair
742
Mediocre
565
Poor
861
Guests say
Guests appreciated the convenient locations of the hotel in various reviews. However, cleanliness and service were common negative aspects mentioned, with complaints about dusty rooms, long check-in processes, and confusion with room allocations. Some guests also highlighted issues with room size and the lack of Wi-Fi availability. On the positive side, guests found the hotel to be a good value for the price, especially praising the room quality and overall comfort.AI-generated from customer reviews
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7.2 out of 10
3423 reviews
5.9 out of 10
1524 reviews
7.4 out of 10
9 reviews
4 out of 10
1 review
Great location, standard room with basic facilities. You get what you pay for.
Budgets stay , a room for shower n sleep dont expect more. Anyway go genting is to walk around n not to keep in room
We visited this hotel as its great location, but room was not at all clean and rooms are very small. I would not recommend this to anyone.
Very worst service for agoda booking all must use self service kiosk. Customer service refused to help. And very limited self kiosk for agoda booking. Very bad customer service if they cannot handle so many guest than hired more staff.
Checked in on 19 November 2024. On this date, at night 11.30pm the fire alarm went off twice. The second time it rang, it rang for about 10 minutes. When I tried to call for staff using room service number, it could not go through. Hence I went down with my family. I went to asked the front desk for what was happening, but the staff was unsure of the situation and said he did not know what happene...
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Stayed in standard room on Tower one, which is best tower to stay in as nearest to lobby. Opt for buffet breakfast during check in, noticed need to go to Genting Grand hotel for it, abit troublesome. Overall a nice stay.
Over all good.
Convenient stay in Genting. It's located at the heart of Genting. Very convenient to walk around the area. No hustle.
Booked for 2 nights showing friends from overseas. Room was dirty, extremely dodgy vibe. Hallway smells really bad. And looking out the window is the scariest inner wall I’ve ever seen. It was so bad that we paid for 2 nights and left Genting a day earlier just cause we can’t tolerate the place.
Booked 3 standard rooms, customer service keep insist only 1 room being paid.. waited almost 1.5 hrs before getting the keys. Have to paid counter service charges as unable to do machine check in due to unknown reasons! 1 of the fan in the room was almost dropping off .. manged to change to another room.
Amenities
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Coffee shop
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Things to keep in mind
Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.