Resorts World Genting - First World Hotel
6.4
Okay
(6858)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.4
Okay
6858 reviews
Updating price...

Overview

Rating
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First …
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped. Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property. Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
Rating
6.4
Okay
Based on 6858 verified guest reviews

Available rates

Fri 27/12
Sat 28/12

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.08 mi
  • Resorts World Genting0.15 mi
  • Genting Arena of Stars0.15 mi
  • First World Plaza0.19 mi

Reviews

6.4
Okay
6858 verified ratings
Wonderful
1407
Very good
1070
Good
1163
Okay
1031
Fair
745
Mediocre
568
Poor
874
Guests say
Guests have mixed feelings about this hotel. Many appreciated the location and convenience of amenities, especially when it comes to indoor facilities and the casino. However, the check-in process was heavily criticized for being chaotic and taking an excessively long time. Cleanliness was also a concern, with several guests describing their rooms as dusty, dirty, or having an unpleasant odor. Rooms were noted to be cramped, and additional charges surprised some guests. Overall, while some found value in the price, many were disappointed by the service and room conditions.
AI-generated from customer reviews
Location5 out of 10
Value for Price5 out of 10
Service3.5 out of 10
Amenities3.5 out of 10
Cleanliness3 out of 10
Room Size2.5 out of 10
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Score by provider
3.0
Poor
Boon, Dec 2024
Pros (+) Location was very good
Cons (-) Room was small, looks dirty, TV was too small and channels are blurry. Bed mattress are too soft, didn't have a good night sleep :(
2.0
Poor
Gita, Dec 2024
Pros (+) Location
Cons (-) The long queue for check in The facilities Too expensive for the quality, it’s like an inn more than a hotel
1.0
Poor
Chia, Dec 2024
Pros (+) Terrible check in experience where they required all the identification if one of them got chip issue you have to spend hours to check in at counter In addition I’ve requested for connecting room but it was not provides
3.0
Poor
Samantha, Dec 2024
Pros (+) Convenient. Self check in
Cons (-) Letting others to stall at the self check for more than an hour
7.0
Good
Lee, Dec 2024
Pros (+) Good location. Convenient.
Cons (-) Room very small. Toilet/bathe room cannot lock
6.0
Okay
Choi, Dec 2024
Pros (+) Good
Cons (-) Bathroom no door to close.
8.0
Very good
Kean, Dec 2024
Pros (+) Convenient for food and facilities
Cons (-) Poor signage for directions within the building complex and very bad within parking levels. Example: after parking my car I had to walk several times up and down the floors to look for entry to hotel lobby.
8.0
Very good
Antariksh, Dec 2024
Pros (+) Staff is friendly and helpful
Cons (-) Rooms are old and require renovation. Clean the curtains and corner ceiling.
3.0
Poor
Jo-an, Dec 2024
Pros (+) Has direct access to theme park at the basement level, many eateries and play attractions
Cons (-) No wifi in all towers except Tower 3. Rooms have no aircon. Check in process was horrendous being referred from counter to counter.
4.0
Mediocre
Anusha, Dec 2024
Cons (-) Took 3-4 hours to do check-in too much delay

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.