Resorts World Genting - First World Hotel
6.3
Okay
(6716)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.3
Okay
6716 reviews
Updating price...

Overview

Rating
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First
Situated in Genting Highlands, Resorts World Genting - First World Hotel provides direct access to Genting and features outdoor tennis courts. It also offers a coffee bar, a sauna and a bowling alley. Each chic room at Resorts World Genting - First World Hotel features a mini bar, as well as all the necessities required for an enjoyable stay. Those traveling as a family or in a group can benefit from connecting rooms that are suitably equipped. Those staying at the hotel can relax at the on-site bar, suitably situated for socialising in the evening. A selection of cafés and restaurants are also available in close proximity to the property. Resorts World Genting - First World Hotel provides private parking on site for guests travelling with a car.
Rating
6.3
Okay
Based on 6716 verified guest reviews

Available rates

Wed 6/11
Thu 7/11

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.08 mi
  • Resorts World Genting0.17 mi
  • Genting Arena of Stars0.17 mi
  • First World Plaza0.17 mi

Reviews

6.3
Okay
6716 verified ratings
Wonderful
1374
Very good
1056
Good
1145
Okay
1011
Fair
732
Mediocre
555
Poor
843
Guests say
Guests appreciated the convenient locations of the hotel in various reviews. However, cleanliness and service were common negative aspects mentioned, with complaints about dusty rooms, long check-in processes, and confusion with room allocations. Some guests also highlighted issues with room size and the lack of Wi-Fi availability. On the positive side, guests found the hotel to be a good value for the price, especially praising the room quality and overall comfort.
AI-generated from customer reviews
Location9 out of 10
Value for Price8 out of 10
WiFi3.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
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Score by provider
6.8
Okay
Anonymous, Nov 2024
It's a bit outdated, can do with a spruce up. Bathroom had mold but otherwise, for one night, you get somewhere safe to sleep.
4.4
Mediocre
Anonymous, Nov 2024
Relatively clean but it really old and worse than staying in a hostel. Nothing in a usual hotel is provided. water jug to take water at common area.
5.2
Fair
Anonymous, Nov 2024
Waited 3 hrs for regular checked in and was told to wait for another 2 hrs if we have specific request like non smoking/mountain view rooms. We said OK and after 2 hrs when we’re back to get our room keys, the reception staffs had changed shift to different person and the new staff unable to assist us. Total waited for 5.3 hrs just to get room done and it was too too crowded and many people compla...
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6.8
Okay
Anonymous, Nov 2024
We are customers paid for the services bedsheets also need to do it please review
4.8
Mediocre
Anonymous, Nov 2024
We stayed in long queue for 3 hours for check in even though we booked hotel in advance. The online check in kiosk are not working properly.the machine was stuck up and failed several times that makes check in time more longer
6.8
Okay
Anonymous, Nov 2024
Perhaps to reconsider the price per night for local residents. Indeed, Genting is known for the well to do, but, to review the price might be great experience for the locals who dreamed to be there even once in their lifetime and come from far. To experience the best of Genting in a reasonable price.
7.6
Good
Anonymous, Nov 2024
Closer to casino
3.6
Poor
Anonymous, Nov 2024
Auto check in system is the worse Staff is not so helpful.
4.8
Mediocre
Anonymous, Nov 2024
Waited so long for a room,at last went to counter also got charged.But the room was not I expected.I am frequent there,but the standard room no electric kettle,no fridge am so not happy the reason were given.
10
Wonderful
Anonymous, Nov 2024
easy, fast & good

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.