Moon Palace Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 627 reviews
per night
About Moon Palace Cancun, Cancún
Moon Palace Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Things to do
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Bicycle available
- Boating
- Games for adults
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Dining
- Wine glasses
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and shampoo provided
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child-friendly
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Games for kids
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Media and entertainment
- Video library
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Videogames
- Shared lounge/TV area
- Books
- TV
- Stereo equipment
Outdoor
- Water sports equipment
- Porch
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach chairs
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
- Washing machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Fitness
- Fitness centre
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Housekeeping
- Safe
Workspace
- Desk
Reviews
Pros +
- So many food choices all day long. (in 1 review)
- Hotel amenities & location are excellent (in 2 reviews)
- We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
- "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
- There were tons of options available for food choices (in 2 reviews)
- "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)
Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Moon Palace Cancun from Cancun?
There are 4.5 mi between Cancun and Moon Palace Cancun. The drive to and from the airport should be about 13min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Moon Palace Cancun from Cancun?
Moon Palace Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Moon Palace Cancun are on average £6/day. Another more common option is to just take a taxi or rideshare service from the airport to Moon Palace Cancun. The nearest airport to the hotel is Cancun.
Are there food options at Moon Palace Cancun?
There is a restaurant at Moon Palace Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 6000 for kitchen hours. If you are staying at Moon Palace Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Moon Palace Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Moon Palace Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Moon Palace Cancun to Cancún city centre?
The city centre nearest to Moon Palace Cancun is Cancún, which is 11.6 mi away from the hotel’s front door. There, you can find Parque Las Palapas, which is a popular sight in the area.
What is the phone number for Moon Palace Cancun?
If you have questions or concerns about your stay at Moon Palace Cancun, call +52 998 881 6000 to speak with a front desk representative.
Does Moon Palace Cancun have Wi-Fi available?
Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace Cancun?
Moon Palace Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Moon Palace Cancun?
12:00 is the check-out time at Moon Palace Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Moon Palace Cancun?
£453/night is a good average price right now, and some users have even reported deals that start from only £128/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Moon Palace Cancun?
Laundry services are available at Moon Palace Cancun. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,071 as of November 2024.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
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Moon Palace Cancun location: Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo