The Grand at Moon Palace Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 139 reviews
per night
About The Grand at Moon Palace Cancun, Cancún
The Grand at Moon Palace Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Family friendly
- Babysitting or child care
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
The Grand at Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Grand at Moon Palace Cancun compare to other 5-star hotels in Cancún?
The Grand at Moon Palace Cancun is £64 cheaper than the average 5 star hotel in Cancún. You can usually find a nightly rate of £399 when staying at The Grand at Moon Palace Cancun.
How far is The Grand at Moon Palace Cancun from Cancun?
Driving distance from Cancun to The Grand at Moon Palace Cancun and vice versa is 4.5 mi and the overall drive time is about 13min. Driving time can vary based on the time of day and traffic.
What is the best way to get to The Grand at Moon Palace Cancun from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that The Grand at Moon Palace Cancun offers parking on site. Car hire in the area typically go for £6/day for a base model hire. If you’re looking for a simple travel option from Cancun to The Grand at Moon Palace Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at The Grand at Moon Palace Cancun?
There is a restaurant at The Grand at Moon Palace Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 6000 for kitchen hours. One of the easiest dining options for Cancún guests staying in The Grand at Moon Palace Cancun is to order room service, which is available to all hotel guests.
Does The Grand at Moon Palace Cancun have a pool?
The Grand at Moon Palace Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is The Grand at Moon Palace Cancun to Cancún city centre?
When staying at The Grand at Moon Palace Cancun you are only 11.6 mi from the Cancún city centre. While making your way to the centre of Cancún, you should plan to visit Parque Las Palapas, along with all the shops and restaurants.
What is the phone number for The Grand at Moon Palace Cancun?
For assistance from an employee at The Grand at Moon Palace Cancun please call +52 998 881 6000.
Does The Grand at Moon Palace Cancun have Wi-Fi available?
Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Grand at Moon Palace Cancun?
The Grand at Moon Palace Cancun has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for The Grand at Moon Palace Cancun?
For The Grand at Moon Palace Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at The Grand at Moon Palace Cancun?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at The Grand at Moon Palace Cancun, Cancún is £724, but you may find great deals as low as £144. You can find rates for your trip in the form above.
Is there laundry service in The Grand at Moon Palace Cancun?
Laundry services are available at The Grand at Moon Palace Cancun. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,071 as of November 2024.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near The Grand at Moon Palace Cancun
Attractions in Cancún, Mexico curated by momondo
The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo