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SureStay Plus Hotel by Best Western Gatlinburg

2-star Hotel with Outdoor pool

2 stars

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

+1 865 325 1516
7.9
Good

based on 2,071 reviews

£39
Rate

per night

Voted winner of Europe's Best Travel App 2023

About SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg

Cleanliness
8.2
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.4
Value for money
8.3
Situated in Gatlinburg, this hotel is within a five-minute walk of Great Smoky Mountains, and a short drive from Pigeon Forge. Those staying at the property also have access to free Wi-Fi and on-site parking. SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and features a 24-hour business centre, an express check-in and check-out feature and an outdoor pool. Welcoming and helpful staff are available 24 hours a day. The hotel also provides a lift, a vending machine and laundry facilities. Rooms at SureStay Plus Hotel by Best Western Gatlinburg are well-appointed and include a refrigerator, a flat-screen TV and a private balcony. They all have a desk, an alarm clock and a sofa bed. The area around SureStay Plus Hotel by Best Western Gatlinburg has a variety of restaurants and cafés. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also only a quick walk away.

SureStay Plus Hotel by Best Western Gatlinburg photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

pe 8/11
la 9/11
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
2 queen beds
2 queen beds
bed type unknown
Standard Room
2 queen beds
2 queen beds
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Indoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Services and conveniences

  • Business centre
  • Wake-up service
  • Key card access
  • Express check-out
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Pool

  • Indoor pool
  • Outdoor pool

Outdoor

  • Balcony

Family friendly

  • Complimentary breakfast

Reviews

7.9
GoodBased on 2,071 verified guest reviews

Pros +
  • "Nice, clean and friendly staff!" (in 202 reviews)
  • Clean friendly staff great location (in 222 reviews)
  • Good location to main Street. (in 20 reviews)
Cons -
  • "Mold, cockroaches, broken lamp, broken desk chair." (in 20 reviews)
  • The room was very dirty. (in 106 reviews)
  • Chair on balcony dirty & broken. (in 49 reviews)


SureStay Plus Hotel by Best Western Gatlinburg room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    SureStay Plus Hotel by Best Western Gatlinburg is 27.0 mi away from Knoxville McGhee Tyson. You can typically expect your drive time from SureStay Plus Hotel by Best Western Gatlinburg to Knoxville McGhee Tyson to be 1h 21min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    Another more common option is to just take a taxi or rideshare service from the airport to SureStay Plus Hotel by Best Western Gatlinburg. The nearest airport to the hotel is Knoxville McGhee Tyson.

  • Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

    SureStay Plus Hotel by Best Western Gatlinburg welcomes pets at their venue.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    Yes. Many momondo users travelling to Gatlinburg specifically look for hotels with a pool. SureStay Plus Hotel by Best Western Gatlinburg may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • How close is SureStay Plus Hotel by Best Western Gatlinburg to Gatlinburg city centre?

    Getting to Gatlinburg city centre should be easy enough, as it is just 0.9 mi away from SureStay Plus Hotel by Best Western Gatlinburg. In Gatlinburg city centre you will find Ober Gatlinburg, along with many other popular sights and things to do.

  • What is the phone number for SureStay Plus Hotel by Best Western Gatlinburg?

    If you have questions or concerns about your stay at SureStay Plus Hotel by Best Western Gatlinburg, call +1 865 325 1516 to speak with a front desk representative.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have Wi-Fi available?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has Wi-Fi available to hotel guests.

  • What time is check-out for SureStay Plus Hotel by Best Western Gatlinburg?

    Standard check-out time at SureStay Plus Hotel by Best Western Gatlinburg is 11:00. Guests can check in after 15:00.

  • How much is a room at SureStay Plus Hotel by Best Western Gatlinburg?

    £123/night is a good average price right now, and some users have even reported deals that start from only £42/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • What is the distance from SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg to Ober Gatlinburg?

  • How many operators does momondo search for hotels in Gatlinburg?

  • When did momondo last update prices for hotels in Gatlinburg?

    Prices for hotels in Gatlinburg are updated daily.


Places of interest near SureStay Plus Hotel by Best Western Gatlinburg

Attractions in Gatlinburg, Tennessee curated by momondo

SureStay Plus Hotel by Best Western Gatlinburg location: 218 Ski Mountain Road, Gatlinburg, TN 37738-3125

Top landmarks

Ober Gatlinburg0.2 mi
Ripley's Haunted Adventure0.3 mi
Star Cars Museum0.4 mi
Ripley's Believe It Or Not Museum0.4 mi

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