Hero photo

Lake Kivu Serena Hotel

4-star Hotel with Fitness centre

4 stars

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

+250 252 541 111
8.3
Very Good

based on 192 reviews

£134
Rate

per night

Room type
Provider
Nightly total
Standard Room
Double room
Superior room
Voted winner of Europe's Best Travel App 2023

About Lake Kivu Serena Hotel, Gisenyi

Cleanliness
9.3
Location
10.0
Staff
10.0
Value for money
10.0
Overall
9.6
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.

Lake Kivu Serena Hotel photos


Rooms

Wed 20/11
Thu 21/11
Standard Room
bed type unknown
1 king bed
bed type unknown
Superior room
bed type unknown
Double room
bed type unknown
Queen room
2 queen beds
2 queen beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking

Services and conveniences

  • Conference rooms
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Dining

  • Bar/Lounge
  • Minibar
  • Refrigerator
  • Microwave

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access

Media and entertainment

  • Flat-screen TV

Bathroom

  • Hairdryer

Outdoor

  • Garden

Laundry

  • Laundry facilities

Things to do

  • Gift shop

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Pool

  • Pool

Reviews

8.3
Very GoodBased on 192 verified guest reviews
8.1Families
8.4Couples
8.5Friends
8.1Solo

Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)


Lake Kivu Serena Hotel room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • Is Lake Kivu Serena Hotel pet-friendly?

    Yes, dogs and pets are welcome at Lake Kivu Serena Hotel.

  • Are there food options at Lake Kivu Serena Hotel?

    Guests staying at Lake Kivu Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes. Many momondo users travelling to Gisenyi specifically look for hotels with a pool. Lake Kivu Serena Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Lake Kivu Serena Hotel?

    If you have questions or concerns about your stay at Lake Kivu Serena Hotel, call +250 252 541 111 to speak with a front desk representative.

  • Does Lake Kivu Serena Hotel have Wi-Fi available?

    Yes, Lake Kivu Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Lake Kivu Serena Hotel?

    There is a fitness centre available to Lake Kivu Serena Hotel guests.

  • What time is check-out for Lake Kivu Serena Hotel?

    Lake Kivu Serena Hotel check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Lake Kivu Serena Hotel?

    Guests can currently expect to pay £187 on average for a night at Lake Kivu Serena Hotel, Gisenyi. Enter your desired travel dates in the form above to find deals starting at £169 per night.

  • How many operators does momondo search for hotels in Gisenyi?

  • When did momondo last update prices for hotels in Gisenyi?

    Prices for hotels in Gisenyi are refreshed on a daily basis.


momondo’s favourite Gisenyi hotels

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Gorillas Lake Kivu Hotel

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Inzu Lodge

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