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Phoenix Palace Hotel Hanoi

3-star Hotel with Restaurant

3 stars

27 Phu Doan Street, Hanoi

+84 243 928 8268
8.1
Very Good

based on 819 reviews

£16
Rate

per night

Voted winner of Europe's Best Travel App 2023

About Phoenix Palace Hotel Hanoi, Hanoi

Cleanliness
8.1
Comfort
8.2
Location
9.0
Services
8.0
Staff
8.8
Value for money
8.2
Comfortable hotel, a short walk to Hoan Kiem Lake Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.

Phoenix Palace Hotel Hanoi photos


Rooms

Fri 22/11
Sat 23/11
Double room
bed type unknown
Deluxe room
1 queen bed
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Private bathroom
  • Shared toilet
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Electric kettle
  • Restaurant
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining table

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Tumble dryer

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Bicycle hire
  • Cooking classes

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Pool and spa

  • Hot tub

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews

8.1
Very GoodBased on 819 verified guest reviews

Pros +
  • We would definitely stay again and would recommend Phoenix Palace to any one! (in 1 review)
  • From the moment we contacted we were attentive to our needs. (in 2 reviews)
  • Clean and comfortable room Excellent service . (in 4 reviews)
Cons -
  • We finished our 2 day stay at the hotel in Phoenix Palace Hotel. (in 1 review)
  • There is nothing to dislike. (in 6 reviews)
  • It’s kind of noisy in the morning. (in 3 reviews)


Phoenix Palace Hotel Hanoi room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Phoenix Palace Hotel Hanoi compare to other 3-star hotels in Hanoi?

    Phoenix Palace Hotel Hanoi is typically below the average price of 3 star hotels in Hanoi. On average, you can expect to pay £28 per night in Hanoi. Phoenix Palace Hotel Hanoi typically costs £19 per night, which is £9 cheaper than the Hanoi average.

  • How far is Phoenix Palace Hotel Hanoi from Hanoi Noibai?

    The drive from Hanoi Noibai to Phoenix Palace Hotel Hanoi will take you about 40min depending on traffic, with a distance of 13.5 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Phoenix Palace Hotel Hanoi from Hanoi Noibai?

    With parking available at Phoenix Palace Hotel Hanoi, you could always hire a car for as low as £133/day and park it at the hotel. This would give you freedom while visiting Hanoi. Another more common option is to just take a taxi or rideshare service from the airport to Phoenix Palace Hotel Hanoi. The nearest airport to the hotel is Hanoi Noibai.

  • Are there food options at Phoenix Palace Hotel Hanoi?

    There is a restaurant at Phoenix Palace Hotel Hanoi that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +84 243 928 8268 for kitchen hours. If you are staying at Phoenix Palace Hotel Hanoi, you are more than welcome to order food through the hotel’s room service menu.

  • Does Phoenix Palace Hotel Hanoi have a pool?

    At this time, our data shows that there is no on-site pool at Phoenix Palace Hotel Hanoi. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +84 243 928 8268.

  • How close is Phoenix Palace Hotel Hanoi to Hanoi city centre?

    When staying at Phoenix Palace Hotel Hanoi you are only 2.2 mi from the Hanoi city centre. While making your way to the centre of Hanoi, you should plan to visit Vietnamese National Tuong Theatre, along with all the shops and restaurants.

  • What is the phone number for Phoenix Palace Hotel Hanoi?

    Is Phoenix Palace Hotel Hanoi pet-friendly?

  • Does Phoenix Palace Hotel Hanoi have Wi-Fi available?

    Yes, Phoenix Palace Hotel Hanoi has Wi-Fi available to hotel guests.

  • What time is check-out for Phoenix Palace Hotel Hanoi?

    For Phoenix Palace Hotel Hanoi, the required check-out time is 12:00. Check-in may be available from 14:00. Any special requests should be made with the concierge.

  • How much is a room at Phoenix Palace Hotel Hanoi?

    The average price for a night at Phoenix Palace Hotel Hanoi found recently is £34 and can go as low as £9/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Phoenix Palace Hotel Hanoi?

    Yes, laundry services are accessible for guests staying at Phoenix Palace Hotel Hanoi, Hanoi.

  • What is the distance from Phoenix Palace Hotel Hanoi, Hanoi to Hoan Kiem Lake?

  • Is Thang Long Water Puppet Theatre, Hanoi close to Phoenix Palace Hotel Hanoi?

  • How many operators does momondo search for hotels in Hanoi?

  • When did momondo last update prices for hotels in Hanoi?

    Prices for hotels in Hanoi are updated daily.


Places of interest near Phoenix Palace Hotel Hanoi

Attractions in Hanoi, Vietnam curated by momondo

Phoenix Palace Hotel Hanoi location: 27 Phu Doan Street, Hanoi

Top landmarks

St. Joseph Cathedral0.1 mi
Hoa Lo Prison Museum0.3 mi
Hoan Kiem Lake0.3 mi
Bach Ma Temple0.5 mi
Vietnam Women's Museum0.5 mi
Vietnam Military History Museum0.5 mi
Dong Xuan Market0.7 mi

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