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Serena Beach Resort and Spa

5-star Hotel with Private beach

5 stars

Malindi Road 1 Shanzu Beach, Mombasa 00100

+254 732 125 000
8.4
Very Good

based on 245 reviews

£108
Rate

per night

Room type
Provider
Nightly total
Deluxe room
Executive room
Superior room
Voted winner of Europe's Best Travel App 2023

About Serena Beach Resort and Spa, Mombasa

Cleanliness
8.9
Comfort
8.8
Location
8.6
Services
8.4
Staff
9.0
Value for money
8.0
Located in Mombasa, Serena Beach Resort & Spa is within a 10-minute drive of Bamburi Airport and offers a private beach, an outdoor pool and outdoor tennis courts. It has a spa, as well as a sauna, a beauty centre and a hair salon. There are a variety of facilities on offer to guests of the hotel, including a coffee bar, 24-hour room service and meeting facilities. It offers an express check-in and check-out feature and a kids pool, as well as squash courts. The hotel also features a well-equipped fitness centre. The rooms at Serena Beach Resort & Spa feature a spa bath and all the necessities for an enjoyable stay. Hot drinks can be made with complimentary coffee and tea supplies. Those staying at Serena Beach Resort & Spa can enjoy the on-site bar, ideally based for socialising in the evening.

Serena Beach Resort and Spa photos


Rooms

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Sat 23/11
Executive room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Darts
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Upper floors accessible by stairs

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness centre
  • Tennis
  • Squash

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Reviews

8.4
Very GoodBased on 245 verified guest reviews

Pros +
  • "The service great, perfect!" (in 11 reviews)
  • The rooms were clean and neat! (in 2 reviews)
  • Food and spa were amazing. (in 15 reviews)
Cons -
  • Service at breakfast and dinner very patchy and sometimes a long wait was involved. (in 1 review)
  • The spa customer service is very bad. (in 1 review)
  • The rooms are old needs upgrade big time! (in 2 reviews)


Serena Beach Resort and Spa room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Serena Beach Resort and Spa compare to other 5-star hotels in Mombasa?

    5-star hotels in Mombasa typically cost £176/night, but Serena Beach Resort and Spa is typically available for £135/night, and is rated equally to its competitors.

  • How far is Serena Beach Resort and Spa from Mombasa Moi Intl?

    Driving distance from Mombasa Moi Intl to Serena Beach Resort and Spa and vice versa is 11.6 mi and the overall drive time is about 34min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Serena Beach Resort and Spa from Mombasa Moi Intl?

    With parking available at Serena Beach Resort and Spa, you could always hire a car for as low as £48/day and park it at the hotel. This would give you freedom while visiting Mombasa. If you’re looking for a simple travel option from Mombasa Moi Intl to Serena Beach Resort and Spa, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Serena Beach Resort and Spa?

    There is a restaurant at Serena Beach Resort and Spa that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +254 732 125 000 for kitchen hours. If you are staying at Serena Beach Resort and Spa, you are more than welcome to order food through the hotel’s room service menu.

  • Does Serena Beach Resort and Spa have a pool?

    Yes. Many momondo users travelling to Mombasa specifically look for hotels with a pool. Serena Beach Resort and Spa may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Serena Beach Resort and Spa?

    If you have questions about Serena Beach Resort and Spa or your reservation, please call the front desk directly at +254 732 125 000.

  • Does Serena Beach Resort and Spa have Wi-Fi available?

    Yes, Serena Beach Resort and Spa has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Serena Beach Resort and Spa?

    Yes, there is a gym available to guests of Serena Beach Resort and Spa. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Serena Beach Resort and Spa?

    Serena Beach Resort and Spa check-out time is 11:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Serena Beach Resort and Spa?

    Guests can currently expect to pay £227 on average for a night at Serena Beach Resort and Spa, Mombasa. Enter your desired travel dates in the form above to find deals starting at £121 per night.

  • Is there laundry service in Serena Beach Resort and Spa?

    Laundry services are available at Serena Beach Resort and Spa. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Mombasa?

  • When did momondo last update prices for hotels in Mombasa?

    Prices for hotels in Mombasa are refreshed on a daily basis.


Places of interest near Serena Beach Resort and Spa

Attractions in Mombasa, Kenya curated by momondo

Serena Beach Resort and Spa location: Malindi Road 1 Shanzu Beach, Mombasa 00100

Top landmarks

Bamburi Beach1.8 mi
Haller Park3.7 mi
Mombasa Marine National Park3.8 mi
Voyager Beach5.7 mi
Nyali Beach6.0 mi

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