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Best Western Plus Crystal, Hotel & Spa

4-star Hotel with Indoor pool

4 stars

5 Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle

+33 3 83 17 54 00
8.3
Very Good

based on 1,964 reviews

£83
Rate

per night

Voted winner of Europe's Best Travel App 2023

About Best Western Plus Crystal, Hotel & Spa, Nancy

Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.6
Staff
8.9
Value for money
7.9
Discover the Best Western Plus Crystal, Hotel & Spa, a cordial destination, conveniently located in the heart of downtown Nancy. We are happy to welcome you to the first hotel spa in the city, which also offers the first bar-rooftop with a view over the roofs of Nancy. Live a unique experience within an interior architecture combining warm colors and geometric patterns, inspired by the decorative arts of Nancy: Art Deco and Art Nouveau. For your nights, we offer 81 rooms, all non-smoking and air-conditioned. From the Standard to the Prestige Suite, via the Superior, our rooms are all equipped with free Wi-Fi, courtesy tray, Nespresso® machine, minibar, safe, cable/satellite TV, bathrobes for the offered access to the spa -50 minutes per person per night, hair dryer. Two decoration styles are offered depending on the room category. For your evenings, Le Bar du Crystal offers 3 spaces depending on your mood: the Winter Garden under its bright and luxuriant glass roof, the chic and cozy Lounge with its fireplace, or finally the Rooftop on the 6th floor for an outdoor cocktail with a view on the roofs of Nancy. Selection of craft beers and local wines, high-end spirits but above all the original cocktails made by our mixologists will satisfy all your desires. For your fitness and relaxation, Crystal Spa offers 200 square meters of space with a heated swimming pool and massage benches, a sauna, and a hammam. One solo cabin and one duo cabin welcome you for massages, face and body treatments, and Cinq Mondes beauty rituals. A complete fitness room with free access for residents is also available 24 hours a day, seven days a week.

Best Western Plus Crystal, Hotel & Spa photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Fri 22/11
Sat 23/11
Classic room
1 double bed
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Superior room
1 queen bed
1 queen bed
1 queen bed
King room
bed type unknown
Deluxe room
1 king bed
bed type unknown
bed type unknown
Queen room
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

General

  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Minibar
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Plunge pool

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Airport shuttle

Outdoor

  • Terrace/Patio

Things to do

  • Gift shop

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Reviews

8.3
Very GoodBased on 1,964 verified guest reviews

Pros +
  • Very hospitable and friendly staff Outstanding breakfast. (in 32 reviews)
  • "english speaking staff, comfortable bed." (in 6 reviews)
  • The breakfast was delightful and had an amazing assortment to choose from (in 1 review)
Cons -
  • Room has strong mold smell (in 16 reviews)
  • Unable to unload close to hotel. (in 5 reviews)
  • Garage parking bookable on request. (in 4 reviews)


Best Western Plus Crystal, Hotel & Spa room booking info

Check in/Check out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Best Western Plus Crystal, Hotel & Spa compare to other 4-star hotels in Nancy?

    On average, Best Western Plus Crystal, Hotel & Spa is less than the Nancy average rate for 4-star hotels. The nightly rate at Best Western Plus Crystal, Hotel & Spa is typically £107, whereas the nightly rate in Nancy is £4 more.

  • How far is Best Western Plus Crystal, Hotel & Spa from Metz-Nancy-Lorraine?

    The drive from Metz-Nancy-Lorraine to Best Western Plus Crystal, Hotel & Spa will take you about 1h 1min depending on traffic, with a distance of 20.4 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Best Western Plus Crystal, Hotel & Spa from Metz-Nancy-Lorraine?

    A very popular option for travellers staying at Best Western Plus Crystal, Hotel & Spa would be to take a taxi or ridesharing service from Metz-Nancy-Lorraine directly to the hotel.

  • Is Best Western Plus Crystal, Hotel & Spa pet-friendly?

    Best Western Plus Crystal, Hotel & Spa welcomes pets at their venue.

  • Are there food options at Best Western Plus Crystal, Hotel & Spa?

    Guests staying at Best Western Plus Crystal, Hotel & Spa are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Best Western Plus Crystal, Hotel & Spa have a pool?

    Best Western Plus Crystal, Hotel & Spa does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Best Western Plus Crystal, Hotel & Spa?

    If you have questions or concerns about your stay at Best Western Plus Crystal, Hotel & Spa, call +33 3 83 17 54 00 to speak with a front desk representative.

  • Does Best Western Plus Crystal, Hotel & Spa have Wi-Fi available?

    Yes, Best Western Plus Crystal, Hotel & Spa has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Best Western Plus Crystal, Hotel & Spa?

    Best Western Plus Crystal, Hotel & Spa does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Best Western Plus Crystal, Hotel & Spa?

    For Best Western Plus Crystal, Hotel & Spa, the required check-out time is 12:00. Check-in may be available from 16:00. Any special requests should be made with the concierge.

  • How much is a room at Best Western Plus Crystal, Hotel & Spa?

    The average price for a night at Best Western Plus Crystal, Hotel & Spa found recently is £138 and can go as low as £81/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Best Western Plus Crystal, Hotel & Spa?

    Laundry services are available at Best Western Plus Crystal, Hotel & Spa. Contact the property reception for additional information. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Nancy?

  • When did momondo last update prices for hotels in Nancy?

    Prices for hotels in Nancy were last updated today.


Places of interest near Best Western Plus Crystal, Hotel & Spa

Attractions in Nancy, France curated by momondo

Best Western Plus Crystal, Hotel & Spa location: 5 Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle

Top landmarks

Musee Aquarium de Nancy0.2 mi
Musee des Beaux-arts0.3 mi
Nancy Cathedral0.4 mi
Musee Lorrain0.5 mi
Historical Lorrain Museum0.5 mi

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