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Hotel Cielo

3-star Hotel with Private beach

3 stars

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

+52 984 873 1227
8.1
Very Good

based on 169 reviews

£33
Rate

per night

Room type
Provider
Nightly total
Double room
Standard Room
King room
Voted winner of Europe's Best Travel App 2023

About Hotel Cielo, Playa del Carmen

Cleanliness
8.4
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.8
Value for money
7.7
Featuring a rooftop terrace and a private beach, Hotel Cielo is a luxurious place to stay in Playa del Carmen. It is set amongst a variety of popular eateries and is minutes on foot from Terminal Foranea de Autobuses Station. A wide range of personalised services are available for guests of Hotel Cielo, like babysitting/child services, a car rental desk and a concierge. Staff are available 24/7 and can assist with booking tours and tickets. The hotel features bright rooms equipped with a hair dryer. The hotel houses both restaurant and bar where guests can unwind at the end of the day. Situated in Centro, Hotel Cielo is close to popular nightlife spots. Xcaret Archaeological Site and Xcaret Eco Theme Park are only 20 minutes away by car.

Hotel Cielo photos


Rooms

Fri 22/11
Sat 23/11
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews

8.1
Very GoodBased on 169 verified guest reviews

Pros +
  • The best staff and owners. (in 14 reviews)
  • It is close to the beach and ferry which was excellent. (in 2 reviews)
  • "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
  • The mall is approximately one mile north. (in 1 review)
  • The service at their restaurant was extremely slow (in 2 reviews)
  • Quaint and quirky decor and a restaurant next door and several (in 1 review)


Hotel Cielo room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?

    3-star hotels in Playa del Carmen typically cost £79/night, but Hotel Cielo is typically available for £51/night, and is rated equally to its competitors.

  • How far is Hotel Cielo from Cozumel?

    If you're looking to go directly from Cozumel to Hotel Cielo, expect a 35min drive as they are around 11.8 mi apart.

  • What is the best way to get to Hotel Cielo from Cozumel?

    Another more common option is to just take a taxi or rideshare service from the airport to Hotel Cielo. The nearest airport to the hotel is Cozumel.

  • Are there food options at Hotel Cielo?

    Yes, Hotel Cielo does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Hotel Cielo are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Hotel Cielo have a pool?

    Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.

  • How close is Hotel Cielo to Playa del Carmen city centre?

    Getting to Playa del Carmen city centre should be easy enough, as it is just 0.3 mi away from Hotel Cielo. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.

  • What is the phone number for Hotel Cielo?

    Is Hotel Cielo pet-friendly?

  • Does Hotel Cielo have Wi-Fi available?

    Yes, Hotel Cielo has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel Cielo?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Hotel Cielo?

    The cheapest deals found start from only £51 per night. The average rate for rooms at Hotel Cielo is currently around £73/night. Enter your dates in the form above to see more.

  • Is there laundry service in Hotel Cielo?

    Laundry services are available at Hotel Cielo. Contact the property reception for additional information.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Hotel Cielo

Attractions in Playa del Carmen, Mexico curated by momondo

Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Calle Quinta Avenida0.1 mi
Playa principal de Playa del Carmen0.1 mi
Aviario Xaman Ha0.6 mi
Playacar Golf Club1.2 mi
Parque Xplor4.0 mi

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