Hero photo

Iberostar Tucan

Hire with Private beach

5 stars

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo

+52 984 877 2000
8.4
Very Good

based on 377 reviews

£163
Rate

per night

Room type
Provider
Nightly total
King room
Double room
Standard Room
Voted winner of Europe's Best Travel App 2023

About Iberostar Tucan, Playa del Carmen

Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.9
Value for money
7.9
Guests of this modern resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all located a short car ride from the heart of Playa del Carmen. Guests have access to a sauna and an outdoor pool. This 5-star resort offers a kids club, a coffee bar and a kids pool. Guests can take advantage of the recreational activities on offer, such as billiards and a playground. Iberostar Tucan provides rooms equipped with a hair dryer and a mini bar. Iberostar Tucan's on-site eatery is a hassle-free option for those wishing to dine in. In the evening, guests can relax in the lounge bar. Cozumel International Airport is less than a 40-minute drive from Iberostar Tucan. Activities such as snorkeling and scuba diving are offered nearby.

Iberostar Tucan photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Tue 12/11
Wed 13/11
King room
1 king bed
1 king bed
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Double room
1 twin bed
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Things to do

  • Archery
  • Diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)

General

  • Family rooms
  • Sea view
  • Seating area
  • Garden view
  • Sofa
  • Telephone
  • Pool view

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Outdoor pool
  • Sauna

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • No smoking
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Balcony
  • Private beach
  • Garden

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Bedroom

  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • TV

Fitness

  • Fitness centre
  • Tennis

Laundry

  • Iron and ironing board

Health and safety

  • Safe

Reviews

8.4
Very GoodBased on 377 verified guest reviews

Pros +
  • Reserved queen /king and assigned 2 doubles. (in 1 review)
  • The evening restaurants were good. (in 1 review)
  • Beach and pool were awesome. (in 7 reviews)
Cons -
  • No hot water for my shower. (in 1 review)
  • No proper policing of use of sunbeds at pool or beach. (in 3 reviews)
  • The fridge in our room does not work. (in 4 reviews)


Iberostar Tucan room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Iberostar Tucan compare to other 5-star hotels in Playa del Carmen?

    In Playa del Carmen, 5-star hotels have average nightly rates of £564. Iberostar Tucan is £347 cheaper than the city average at just £217/night.

  • How far is Iberostar Tucan from Cozumel?

    If you're looking to go directly from Cozumel to Iberostar Tucan, expect a 36min drive as they are around 12.2 mi apart.

  • What is the best way to get to Iberostar Tucan from Cozumel?

    With parking available at Iberostar Tucan, you could always hire a car for as low as £7/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. If you’re looking for a simple travel option from Cozumel to Iberostar Tucan, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Iberostar Tucan?

    Iberostar Tucan does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Iberostar Tucan at +52 984 877 2000. If you are staying at Iberostar Tucan, you are more than welcome to order food through the hotel’s room service menu.

  • Does Iberostar Tucan have a pool?

    Yes, Iberostar Tucan has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Iberostar Tucan to Playa del Carmen city centre?

    Iberostar Tucan is just 1.8 mi away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Xcaret Park, which is very accessible to Iberostar Tucan guests.

  • What is the phone number for Iberostar Tucan?

    Is Iberostar Tucan pet-friendly?

  • Does Iberostar Tucan have Wi-Fi available?

    Yes, Iberostar Tucan has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Iberostar Tucan?

    There is a fitness centre available to Iberostar Tucan guests.

  • What time is check-out for Iberostar Tucan?

    For Iberostar Tucan, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Iberostar Tucan?

    The cheapest deals found start from only £186 per night. The average rate for rooms at Iberostar Tucan is currently around £382/night. Enter your dates in the form above to see more.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Iberostar Tucan

Attractions in Playa del Carmen, Mexico curated by momondo

Iberostar Tucan location: Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Playacar Golf Club0.7 mi
Aviario Xaman Ha1.3 mi
Calle Quinta Avenida1.9 mi
Playa principal de Playa del Carmen2.0 mi
Parque Xplor2.2 mi
Xcaret Park2.3 mi

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