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Sandos Caracol Eco Resort

Hire with Private beach

4 stars

Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo

+52 984 873 4444
7.0
Good

based on 2,026 reviews

£128
Rate

per night

Room type
Provider
Nightly total
Superior room
Deluxe room
Standard Room
Voted winner of Europe's Best Travel App 2023

About Sandos Caracol Eco Resort, Playa del Carmen

Cleanliness
7.8
Comfort
7.8
Location
7.8
Services
7.5
Staff
7.6
Value for money
6.9
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del Carmen Beach, overlooking Cozumel Island. Some of the rooms have balconies overlooking the Caribbean Sea. Sandos Caracol Eco Resort is in beautiful gardens and features bright accommodations. All rooms have flat-screen TVs, air conditioning and a minibar. Wi-Fi is available for free in public areas. Sandos Caracol Eco Resort features lessons, including yoga and scuba diving. There is also a water sports center, evening entertainment, and children's and teen's activities. Spa facilities include a sauna, hot tub and gym. There are 3 buffetes including international and itialian, plus 6 a la carte restaurants (Oriental, Mexican Brazilian, Italian, Mediterranean and stake house). There are ecological activities for the whole family. The Sandos Caracol Eco Resort is 3.2 km from the Church of Guadalupe and a 45-minute drive from Cancún Airport. The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos.

Sandos Caracol Eco Resort photos


Rooms

Fri 22/11
Sat 23/11
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
1 double bed
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Basketball court
  • Hiking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

General

  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Accessibility and suitability

  • Designated smoking area
  • Disabled access
  • Lift

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed

Workspace

  • Desk

Reviews

7.0
GoodBased on 2,026 verified guest reviews

Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)


Sandos Caracol Eco Resort room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Sandos Caracol Eco Resort compare to other 4-star hotels in Playa del Carmen?

    There is a £61/night difference in the average price of 4-star hotels in Playa del Carmen (£224/night) and the average nightly rate at Sandos Caracol Eco Resort (£163/night).

  • How far is Sandos Caracol Eco Resort from Cozumel?

    Sandos Caracol Eco Resort is 12.1 mi away from Cozumel. You can typically expect your drive time from Sandos Caracol Eco Resort to Cozumel to be 36min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Sandos Caracol Eco Resort from Cozumel?

    Sandos Caracol Eco Resort has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cozumel to the hotel, but also to get around Playa del Carmen during your stay may be to hire a car. Car hire in Sandos Caracol Eco Resort are on average £7/day. Another more common option is to just take a taxi or rideshare service from the airport to Sandos Caracol Eco Resort. The nearest airport to the hotel is Cozumel.

  • Are there food options at Sandos Caracol Eco Resort?

    Yes, Sandos Caracol Eco Resort does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at Sandos Caracol Eco Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Sandos Caracol Eco Resort have a pool?

    Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Sandos Caracol Eco Resort may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • How close is Sandos Caracol Eco Resort to Playa del Carmen city centre?

    When staying at Sandos Caracol Eco Resort you are only 3.5 mi from the Playa del Carmen city centre. While making your way to the centre of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.

  • What is the phone number for Sandos Caracol Eco Resort?

    Is Sandos Caracol Eco Resort pet-friendly?

  • Does Sandos Caracol Eco Resort have Wi-Fi available?

    Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Sandos Caracol Eco Resort?

    Yes, there is a gym available to guests of Sandos Caracol Eco Resort. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Sandos Caracol Eco Resort?

    Sandos Caracol Eco Resort check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Sandos Caracol Eco Resort?

    £231/night is a good average price right now, and some users have even reported deals that start from only £135/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Sandos Caracol Eco Resort?

    Yes, there is. Reach out to Sandos Caracol Eco Resort, Playa del Carmen for more details on all available laundry services. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Sandos Caracol Eco Resort

Attractions in Playa del Carmen, Mexico curated by momondo

Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo

Top landmarks

El Camaleón Mayakoba Golf Club2.1 mi
Playa principal de Playa del Carmen3.3 mi
Calle Quinta Avenida3.4 mi
Parque Natural Tres Ríos3.6 mi
Aviario Xaman Ha4.0 mi

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