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Hard Rock Hotel Riviera Maya

4-star Hotel with Private beach

4 stars

Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo

+52 984 875 1100
7.4
Good

based on 382 reviews

£66
Rate

per night

Room type
Provider
Nightly total
Deluxe room
King room
Luxury Room
Voted winner of Europe's Best Travel App 2023

About Hard Rock Hotel Riviera Maya, Puerto Aventuras

Cleanliness
8.0
Comfort
8.1
Location
8.0
Services
7.7
Staff
7.9
Value for money
7.1
Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers 5-star accommodation, plus an all-inclusive meal plan, a private beach and a Jacuzzi. Popular facilities, such as a sauna and an outdoor pool, make for an enjoyable stay in Puerto Aventuras. There are a range of amenities on offer to guests of the resort, such as an express check-in and check-out feature, a beauty centre and meeting facilities. Children will always be entertained as there is an in-house games room and a kids club available. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive features 489 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay. They are also equipped with a shower and a hair dryer. Playa del Carmen Airport is a 40-minute drive from the resort. Guests can also visit Xcaret Archaeological Site.

Hard Rock Hotel Riviera Maya photos


Rooms

Tue 12/11
Wed 13/11
Deluxe room
bed type unknown
bed type unknown
1 king bed
Standard Room
1 king bed
bed type unknown
bed type unknown
Superior room
bed type unknown
Luxury Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
2 double beds
bed type unknown
King room
1 king bed
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Window
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone

Pool and spa

  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Things to do

  • Gift shop
  • Canoeing
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Night club

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Allergy-free room

Bathroom

  • Hairdryer
  • Private bathroom
  • Spa bath
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Dining table

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Kitchen

  • Wine glasses
  • Kitchenette
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Laptop safe

Health and safety

  • Safe

Reviews

7.4
GoodBased on 382 verified guest reviews

Pros +
  • Monkey walked us to our room the first day. (in 3 reviews)
  • We met great people with great kids and hung out all day and night. (in 2 reviews)
  • Food variety and all the staff very friendly (in 2 reviews)
Cons -
  • The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
  • Beach chairs always full (in 3 reviews)
  • They give u snorkeling gear for the beach. (in 2 reviews)


Hard Rock Hotel Riviera Maya room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Hard Rock Hotel Riviera Maya from Cozumel?

    If you're looking to go directly from Cozumel to Hard Rock Hotel Riviera Maya, expect a 55min drive as they are around 18.3 mi apart.

  • What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is Hard Rock Hotel Riviera Maya pet-friendly?

    Yes, you’re free to bring your dog with you while staying at Hard Rock Hotel Riviera Maya.

  • Are there food options at Hard Rock Hotel Riviera Maya?

    There is a restaurant at Hard Rock Hotel Riviera Maya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 875 1100 for kitchen hours. One of the easiest dining options for Puerto Aventuras guests staying in Hard Rock Hotel Riviera Maya is to order room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Riviera Maya have a pool?

    Yes, Hard Rock Hotel Riviera Maya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Hard Rock Hotel Riviera Maya?

    For questions regarding the hotel or your stay at Hard Rock Hotel Riviera Maya, call +52 984 875 1100.

  • Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

    Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Riviera Maya?

    There is a fitness centre available to Hard Rock Hotel Riviera Maya guests.

  • What time is check-out for Hard Rock Hotel Riviera Maya?

    For Hard Rock Hotel Riviera Maya, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Hard Rock Hotel Riviera Maya?

    The average price for a night at Hard Rock Hotel Riviera Maya found recently is £392 and can go as low as £250/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hard Rock Hotel Riviera Maya?

    Yes, there is. Reach out to Hard Rock Hotel Riviera Maya, Puerto Aventuras for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Puerto Aventuras?

  • When did momondo last update prices for hotels in Puerto Aventuras?

    Prices for hotels in Puerto Aventuras refresh daily.


Places of interest near Hard Rock Hotel Riviera Maya

Attractions in Puerto Aventuras, Mexico curated by momondo

Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo

Top landmarks

Oasis Beach0.7 mi
Dolphinaris Park Riviera Maya0.8 mi
Puerto Aventuras Golf Club0.9 mi
CEDAM Museum0.9 mi
Omni Beach1.0 mi
Cenote Azul2.7 mi

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