Hero photo

JEN Singapore Orchardgateway by Shangri-La

4-star Hotel with Outdoor pool

4 stars

277 Orchard Road, Singapore

+65 6708 8888
8.5
Very Good

based on 4,537 reviews

£153
Rate

per night

Voted winner of Europe's Best Travel App 2023

About JEN Singapore Orchardgateway by Shangri-La, Singapore

Cleanliness
9.0
Comfort
9.1
Location
9.4
Services
8.8
Staff
8.8
Value for money
7.9
This hotel is located in Singapore City Centre, and features an outdoor pool, free Wi-Fi and a rooftop terrace. It offers 4-star accommodation with air-conditioned rooms. JEN Singapore Orchardgateway by Shangri-La provides a garden to unwind in, as well as free public parking on site. For an easy and effortless arrival and departure experience, guests can take advantage of the express check-in facility. The hotel also has its very own gym, Gym. Rooms have an en suite bathroom equipped with a hair dryer, slippers and bathrobes. They all feature an in-room safe, a flat-screen TV and tea and coffee making facilities. Guests are able to unwind with a drink at JEN Singapore Orchardgateway by Shangri-La's bar and try international and local style food in the restaurant. Alternatively, the surrounding area provides several bars and restaurants with a range of varied cuisines. Local attractions close to JEN Singapore Orchardgateway by Shangri-La include Orchard Road, ION Orchard and Fort Canning. Singapore River is a quick drive away.

JEN Singapore Orchardgateway by Shangri-La photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Fri 8/11
Sat 9/11
King room
bed type unknown
1 king bed
bed type unknown
Double room
bed type unknown
Superior room
2 twin beds
bed type unknown
bed type unknown
Deluxe room
1 king bed
1 king bed
1 king bed
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Window
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Bathroom

  • Shower
  • Additional toilet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Multi-lingual staff
  • Accessible by lift
  • Pets not allowed
  • Upper floors accessible by lift
  • Designated smoking area

Bedroom

  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Guest accommodation is disinfected between stays
  • Safe

Pool

  • Pool bar
  • Outdoor pool
  • Pool towels
  • Pool with a view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Parking and transportation

  • Free parking

Things to do

  • Bicycle hire

Fitness

  • Fitness centre

Reviews

8.5
Very GoodBased on 4,537 verified guest reviews

Pros +
  • "Location for shopping, restaurants etc excellent." (in 51 reviews)
  • Breakfast is very good and diverse. (in 150 reviews)
  • Highly recommend Hotel Jen (in 18 reviews)
Cons -
  • material inaccuracies about the room rate. (in 107 reviews)
  • I arrived around 8 pm after a long flight. (in 5 reviews)


JEN Singapore Orchardgateway by Shangri-La room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does JEN Singapore Orchardgateway by Shangri-La compare to other 4-star hotels in Singapore?

    On average, JEN Singapore Orchardgateway by Shangri-La is less than the Singapore average rate for 4-star hotels. The nightly rate at JEN Singapore Orchardgateway by Shangri-La is typically £176, whereas the nightly rate in Singapore is £6 more.

  • How far is JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?

    If there is no traffic, the 8.2 mi drive between Singapore Seletar and JEN Singapore Orchardgateway by Shangri-La should only take about 24min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?

    If you intend to hire a car to travel from Singapore Seletar to the hotel, you will have peace of mind knowing that JEN Singapore Orchardgateway by Shangri-La offers parking on site. Car hire in the area typically go for £51/day for a base model hire. Another more common option is to just take a taxi or rideshare service from the airport to JEN Singapore Orchardgateway by Shangri-La. The nearest airport to the hotel is Singapore Seletar.

  • Are there food options at JEN Singapore Orchardgateway by Shangri-La?

    JEN Singapore Orchardgateway by Shangri-La does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call JEN Singapore Orchardgateway by Shangri-La at +65 6708 8888. If you are staying at JEN Singapore Orchardgateway by Shangri-La, you are more than welcome to order food through the hotel’s room service menu.

  • Does JEN Singapore Orchardgateway by Shangri-La have a pool?

    Yes, JEN Singapore Orchardgateway by Shangri-La has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is JEN Singapore Orchardgateway by Shangri-La to Singapore city centre?

    JEN Singapore Orchardgateway by Shangri-La is 0.6 mi away from the city centre of Singapore, where you can find interesting sights such as North Bridge Road.

  • What is the phone number for JEN Singapore Orchardgateway by Shangri-La?

    Is JEN Singapore Orchardgateway by Shangri-La pet-friendly?

  • Does JEN Singapore Orchardgateway by Shangri-La have Wi-Fi available?

    Yes, JEN Singapore Orchardgateway by Shangri-La has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at JEN Singapore Orchardgateway by Shangri-La?

    Yes, there is a gym available to guests of JEN Singapore Orchardgateway by Shangri-La. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for JEN Singapore Orchardgateway by Shangri-La?

    12:00 is the check-out time at JEN Singapore Orchardgateway by Shangri-La. Late check-out may be available at the hotel's discretion.

  • How much is a room at JEN Singapore Orchardgateway by Shangri-La?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for JEN Singapore Orchardgateway by Shangri-La at the moment between £155 and £207 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in JEN Singapore Orchardgateway by Shangri-La?

    Yes, you can do your laundry at JEN Singapore Orchardgateway by Shangri-La. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • What is the distance from JEN Singapore Orchardgateway by Shangri-La, Singapore to North Bridge Road?

  • Is Masjid Sultan, Singapore close to JEN Singapore Orchardgateway by Shangri-La?

  • How many operators does momondo search for hotels in Singapore?

  • When did momondo last update prices for hotels in Singapore?

    Prices for hotels in Singapore refresh daily.


Places of interest near JEN Singapore Orchardgateway by Shangri-La

Attractions in Singapore, Singapore curated by momondo

JEN Singapore Orchardgateway by Shangri-La location: 277 Orchard Road, Singapore

Top landmarks

Orchard Road0.5 mi
Fort Canning Park0.7 mi
National Museum of Singapore0.7 mi
Clarke Quay0.8 mi
Sri Veeramakaliamman Temple1.0 mi
Sir Stamford Raffles Statue1.2 mi
Sri Mariamman Temple1.3 mi
Buddha Tooth Relic Temple and Museum1.3 mi

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