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Four Points by Sheraton Surabaya

4-star Hotel with Outdoor pool

4 stars

Jl Embong Malang 25 - 31, Surabaya 60261

+62 315 477 488
9.1
Wonderful

based on 1,069 reviews

£61
Rate

per night

Voted winner of Europe's Best Travel App 2023

About Four Points by Sheraton Surabaya, Surabaya

Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.1
Staff
9.6
Value for money
8.9
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Guests hosting an event in Surabaya appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Four Points by Sheraton Surabaya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Wed 20/11
Thu 21/11
Deluxe room
1 king bed
1 king bed
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Double room
2 double beds
2 double beds
2 double beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • 24-hour front desk

Dining

  • Electric kettle
  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

General

  • Seating area
  • Slippers
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Pool view
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Hypoallergenic
  • Pets not allowed
  • Upper floors accessible by lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Pool and spa

  • Massage
  • Outdoor pool
  • Pool towels

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Outdoor

  • Grill
  • Garden

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews

9.1
WonderfulBased on 1,069 verified guest reviews

Pros +
  • "Very nice design, perfect location." (in 76 reviews)
  • "Near shopping, clean and comfortable." (in 18 reviews)
  • Everything @Four Points was great. (in 13 reviews)
Cons -
  • Non smoking room: Top floor of the hotel - tap water is terrible. (in 2 reviews)
  • Booked for a single king size bed but was offered two twin beds instead. (in 1 review)
  • There is nothing I didn't like. (in 3 reviews)


Four Points by Sheraton Surabaya room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Four Points by Sheraton Surabaya from Surabaya Juanda?

    If you're looking to go directly from Surabaya Juanda to Four Points by Sheraton Surabaya, expect a 26min drive as they are around 8.8 mi apart.

  • What is the best way to get to Four Points by Sheraton Surabaya from Surabaya Juanda?

    If you’re looking for a simple travel option from Surabaya Juanda to Four Points by Sheraton Surabaya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Four Points by Sheraton Surabaya?

    There is a restaurant at Four Points by Sheraton Surabaya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 315 477 488 for kitchen hours. If you are staying at Four Points by Sheraton Surabaya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Four Points by Sheraton Surabaya have a pool?

    Four Points by Sheraton Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Four Points by Sheraton Surabaya?

    Is Four Points by Sheraton Surabaya pet-friendly?

  • Does Four Points by Sheraton Surabaya have Wi-Fi available?

    Yes, Four Points by Sheraton Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Four Points by Sheraton Surabaya?

    Four Points by Sheraton Surabaya has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Four Points by Sheraton Surabaya?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Four Points by Sheraton Surabaya?

    £78/night is a good average price right now, and some users have even reported deals that start from only £66/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Four Points by Sheraton Surabaya?

    The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.


Places of interest near Four Points by Sheraton Surabaya

Attractions in Surabaya, Indonesia curated by momondo

Four Points by Sheraton Surabaya location: Jl Embong Malang 25 - 31, Surabaya 60261

Top landmarks

Tunjungan Plaza0.2 mi
Joko Dolog Statue0.4 mi
BG Junction0.5 mi
Sharp Bamboo Monument0.6 mi
Surabaya Plaza Shopping Mall0.7 mi
Monumen Kapal Selam0.8 mi
Cheng Hoo Mosque0.8 mi
Heroic Monument1.0 mi

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