Hero photo

Sheraton Surabaya Hotel & Towers

5-star Hotel with Outdoor pool

5 stars

Jalan Embong Malang 25-31, Surabaya 60261

+62 315 468 000
8.9
Very Good

based on 769 reviews

£73
Rate

per night

Voted winner of Europe's Best Travel App 2023

About Sheraton Surabaya Hotel & Towers, Surabaya

Cleanliness
9.1
Comfort
9.2
Location
9.5
Services
8.8
Staff
9.4
Value for money
8.7
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in East Java is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

Sheraton Surabaya Hotel & Towers photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Wed 20/11
Thu 21/11
Double room
2 double beds
bed type unknown
King room
bed type unknown
bed type unknown
1 king bed
Deluxe room
bed type unknown
1 king bed
1 king bed
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hot spring bath
  • Water sport facilities (on site)

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8.9
Very GoodBased on 769 verified guest reviews

Pros +
  • "Best place, Beside tunjungan plaza." (in 19 reviews)
  • Very attentive and friendly staff members. (in 48 reviews)
  • "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
  • Very old room. (in 19 reviews)
  • Furniture is very old (in 7 reviews)
  • "Old hotel, need a serious renovation" (in 17 reviews)


Sheraton Surabaya Hotel & Towers room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    Driving distance from Surabaya Juanda to Sheraton Surabaya Hotel & Towers and vice versa is 8.7 mi and the overall drive time is about 26min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    Another more common option is to just take a taxi or rideshare service from the airport to Sheraton Surabaya Hotel & Towers. The nearest airport to the hotel is Surabaya Juanda.

  • Are there food options at Sheraton Surabaya Hotel & Towers?

    Yes, Sheraton Surabaya Hotel & Towers does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Surabaya for those looking for something different. One of the easiest dining options for Surabaya guests staying in Sheraton Surabaya Hotel & Towers is to order room service, which is available to all hotel guests.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes. Many momondo users travelling to Surabaya specifically look for hotels with a pool. Sheraton Surabaya Hotel & Towers may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Sheraton Surabaya Hotel & Towers?

    If you have questions or concerns about your stay at Sheraton Surabaya Hotel & Towers, call +62 315 468 000 to speak with a front desk representative.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?

    There is a fitness centre available to Sheraton Surabaya Hotel & Towers guests.

  • What time is check-out for Sheraton Surabaya Hotel & Towers?

    You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Sheraton Surabaya Hotel & Towers?

    The average price for a night at Sheraton Surabaya Hotel & Towers found recently is £87 and can go as low as £74/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Sheraton Surabaya Hotel & Towers?

    Yes, there is. Reach out to Sheraton Surabaya Hotel & Towers, Surabaya for more details on all available laundry services. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.


Places of interest near Sheraton Surabaya Hotel & Towers

Attractions in Surabaya, Indonesia curated by momondo

Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261

Top landmarks

Tunjungan Plaza0.2 mi
Joko Dolog Statue0.3 mi
Sharp Bamboo Monument0.5 mi
BG Junction0.5 mi
Surabaya Plaza Shopping Mall0.7 mi
Monumen Kapal Selam0.8 mi
Cheng Hoo Mosque1.0 mi
Heroic Monument1.2 mi

momondo’s favourite Surabaya hotels

The Alana Surabaya

Jl. Ketintang Baru I No. 10 - 12, Surabaya

8.4
4 stars

£30

Java Paragon Hotel & Residences

Jl. Mayjen Sungkono No 101-103, Surabaya

8.4
4 stars

£25

Aria Centra Hotel Surabaya

Jl. Tais Nasution No.37, Embong Sawo, Surabaya

8.5
4 stars

£23

Swiss-Belinn Tunjungan Surabaya

Jl. Tunjungan 101, Surabaya

8.7
4 stars

£29

Hotel Bumi Surabaya

Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya

8.9
5 stars

£38

Crown Prince Hotel Surabaya

Jl. Basuki Rahmat 123 - 127, Surabaya

8.7
4 stars

£25

Holiday Inn Express Surabaya Centerpoint

No. 54-58 Jalan Kedungdoro, Surabaya

8.0
4 stars

£33

Tunjungan Hotel

Jl. Tunjungan 102 - 104,102-104, Surabaya

7.7
4 stars

£29


Save money when you book hotels with momondo
Best deals on hotels
Best deals on hotels
See deals from 3M+ hotels and accommodations in one place.
Free cancellation
Free cancellation
Use our filter to find stays with free cancellation.
Millions of reviews
Millions of reviews
Check ratings based on millions of real guest reviews.
Price Alerts
Price Alerts
Not ready to book? to track prices.

An easier way to manage your Surabaya trip

We make it super easy to schedule, organise and travel with friends or family. Trips is free – and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Wed 20/11
Thu 21/11
Email me momondo's favourite deals

Find better results for your stay in Surabaya