Mercedes-Benz car hires in Chester

The drop off was confusing in Helena if you never been there before.

Amazing!! Ade and Georgina were fantastic. They were very helpful and accommodating. Will highly recommend!

The office was close to the main train station and easy to find with only a few minutes walk. Pick up was great, the guys spoke English very well compared to my mediocre German, they even brought the car to the front of the office. The car was nice and clean with built in GPS which was awesome for what we were planning to do. The problem arose when we tried to return the car after hours. We were not told were to return the car to, so we read the note on door telling us to drop it at the gas station on the corner. The gas station guy said we couldn't leave the car and to put it in the garage...except he didn't specify which garage. We went to closest garage and finally found the drop area but had no idea where to drop the keys. Luckily the garage attendant helped otherwise we would have taken the keys with us and had to return to the office the next day. It would have been nice to have more instructions when we picked up. In there defense, they were dealing with an entitled 22 yr old who was throwing a fit because she couldn't rent a luxury vehicle and drive it one way to Munich that day, so they were distracted.

Pick-up was very bad experience, with only one person taking care of too many people. I had a very long wait and received a dirty car (not washed). Fortunately, the person was genuinely nice and helpful, can only say good things about him.

Extremely friendly and helpful staff. Barbara in Cordoba & Hugo in Malaga were the ones who helped me and were extremely professional, friendly & thorough.

Till now didn't get my invoice,

Great service, new cars, even upgraded us for free when our car wasn’t quite ready on time so we could get on our way more quickly. Would definitely use them again.

Excellent work!

The overall experience was very good

No comments

Went to pick up the car once I arrived at the airport and they told be they ran out of cars. Due to the late notice I wasn’t able to find a rental that was affordable but rather the day of price which add $200 to the bill. Very unfortunate won’t be trusting this company again

Would have been nice to know they don’t accept my credit card for the security deposits

The car was dirty on the inside and outside. Other than that the car was new and was in good condition. One of the main complaints I saw online with Greenmotion is that they were rude to customers, my experience was diferent, everybody was nice and respectful to us.

The staff at Green Motion were kind and helpful when I had to ask for a way to get the car outside of business hours. I recommend this company!

Car was dirty when I receive it , and when its come time to return it at 7am I was waiting more than one hour for the office to open They block more than 2000$ for security even with the insurance that I pay before I scratch a little with the front bumper, and now I try to contact them to see what’s they gonna charge me for that but until now no answer Very bad company I will no do business with them in the futur I send this experience in my Facebook group to not use this company

I had to leave early in the morning and there was not a 24 hour shuttle Unless I paid significantly for it

The staff was very friendly and helpful. I made the reservation for a manual vehicle and called to change to automatic with no issues and then needed to extend the reservation, again with no issues. Very pleasant. Would highly recommend

I like Ace a lot. Good value, good cars. Ive used Ace a bunch in Miami. One of the managers, not particularly nice. On a day when flights were cancelled and a lot of cars in demand, Ace accepted a reservation it could not honor, offering a Camry instead of a Durango for the same price- no discount. I needed a car for 5 passengers, so I passed. Later seeing how difficult it was to get a car, i went back with and was then told there was A 3 DAY MINIMUM WHEN i NEEDED THE CAR FOR JUST 2 DAYS. So it goes. Ended up with a Yukon from Alamo for $30 more.

Excellent. Was quick picking up the car and when I returned it was also quick. Car like in great condition. Was new, and running perfect. Very clean. This is my second time renting from them.

They should be clearer about the experience. The process is virtual and takes significantly more time than expected - time to the hut, time to wait for a virtual agent, and you have to take your own pictures of the whole car. Also, hidden fees once you rent.

Explaining that u can't take the car out of state it didn't say that anywhere until I showed up to the counter

Staff at pickup location in Chester were very helpful and easy to work with. Drop off at Heathrow was easy. Staff there also very helpful.

Pick up in Chester was really good, staff at Chester office polite and efficient. Europacar did explain car was older than normal due to issues getting new cars built / delivered. Car was ok but although recently cleaned was still dirty with ingrained marks / dirt in seats and carpets.