Mercedes-Benz car hires in Hounslow

The easy drop off

Nobody waitng for us at the airport. And no one answers the phone when we are calling.

Car rode rough, don't like no key operation.

Really nice , friendly and helpful staff. Thanks a lot from two happy guys from Sweden who s got a great trip with a cool car!

The upgraded car was nice But nobody delivered the car - we have to find out it among other cars in a very big parking Also nobody explained who it works We have to find out by ourselves

they cancelled my booking as I m a danish resident

Took 45mins to get out the garage. Very little customer service from the dudes working there, seemed to want to quickly get rid of you and didn't read the booking. Super odd rental experience.

Hello there, the car they give it to me was having a sound under the hood. They told me this is the fan of AC don’t worry, the wheels rim of the car has a cover they tighted with zip-ties one of this rim get off many times so I took the rim cover out of the rim, they told me I hit the car rim but I didn’t, they charged me a $100 for nothing Thanks

it is easy, fast. the service is good. good location near airport

Front desk employee viciously and consistently trying to have me pay for so many unnecessary extras for the rental. Also still no return of deposit it’s been almost 1 month.

Great service, new cars, even upgraded us for free when our car wasn’t quite ready on time so we could get on our way more quickly. Would definitely use them again.

Excellent work!

It is not worthy, They didn’t allowed to be at the counter before the booking time starts even there were nobody. no clear instructions to drop off at MXP, ended up paying 10€ extra for going into car drop off parking lots but hertz drop off was near Sheraton hotel. Took 3 hours to find it. Ended up paying much more than actual booking cost in total

No comments

Went to pick up the car once I arrived at the airport and they told be they ran out of cars. Due to the late notice I wasn’t able to find a rental that was affordable but rather the day of price which add $200 to the bill. Very unfortunate won’t be trusting this company again

Super easy pick up and drop off. Very friendly staff. Difficult to find the office and if someone is dropping you off be aware that the Regus carpark is not free and has cameras as you go in.

The car was dirty on the inside and outside. Other than that the car was new and was in good condition. One of the main complaints I saw online with Greenmotion is that they were rude to customers, my experience was diferent, everybody was nice and respectful to us.

The staff at Green Motion were kind and helpful when I had to ask for a way to get the car outside of business hours. I recommend this company!

Run! Don’t walk! Las Vegas location. They force you to pay $30 per day for their insurance, after you have to take (2) shuttle buses from the airport. They know once you’re at their location you’re trapped and it would be very inconvenient to take the shuttle bus back to the main rental car location to go with a different company. After they force you to pay for their insurance literally any other rental car company would be cheaper, and much more convenient, without having to take multiple shuttle buses from the airport. Also, plan on blowing at least an extra hour after you get off your flight before you get into a rental car, same goes for drop off, you need to plan on being at their location at least 1 hour sooner than if you rented from a company at the main car rental location, without having to take multiple shuttles. Never again!

Everyone was fantastic and professional Thank you very much Brahim

I had to leave early in the morning and there was not a 24 hour shuttle Unless I paid significantly for it

Office was closed when I arrived, was told to come back the next morning, when I did I was told they had cancelled my booking and told me just to hire from another company. Appalling.

Excellent. Was quick picking up the car and when I returned it was also quick. Car like in great condition. Was new, and running perfect. Very clean. This is my second time renting from them.

They should be clearer about the experience. The process is virtual and takes significantly more time than expected - time to the hut, time to wait for a virtual agent, and you have to take your own pictures of the whole car. Also, hidden fees once you rent.