BMW car hires in Leeds

The price was good, the care came out of an accident and not been fixed, if I had time available in my hand I wouldn’t take it. But in general I been satisfied for the purpose which I needed it for. Mark was not flexible or friendly.

Very bad experience I have to wait for over 2 hours just to pick up the car then I was told I only have 150 miles anything over that I would be charged extra first and last time renting a car at this place

I arrived at the airport and was on hold for 45 min calling to get a shuttle, when the shuttle picked us up and I went inside I saw a empty counter, with a line of 3 people waiting.. while I could see in the back room 3 men having lunch.. not even caring there is a line.. or answering the phone.. when one finally did come out, he was extremely slow.. and then they all teamed up together in front of all of the different customers saying how important it was that we had to upgrade to they toll pass in order to get to the F1 race.. it will ave us so much time instead of waiting in the cash only line on the way to COTA, and we all did, except the fastest route from the office to COTA did not go on the toll road, which im sure they knew. either way non of this is worth complaining about.. except when I saw the car... what a junker! I mean straight from a DEMO DERBY! im going to a race filled with high end cars, and no issues this was all they had, but the quality.. just shocking! major damage on the car, it had clearly been in multiple accidents, and then they walk around to write down if they see any damage. "you're going to need a bigger pad" . anyway before they give me the keys they want to know when I fly out.. well that wasn't good enough they needed a Flight number and confirmation so I gave him my return ticket which he spent 20 min entering.. and I told him id be drooping off the car very early that morning before my 6am flight.. no problem only to arrive that morning and they are closed, with no drop off box anywhere to be found. and no shuttle to take us to the airport. super disorganized. last time I use NOT SO EASIRENT.

The gentleman was very pleasant. The car hadn't been cleaned properly or washed but we agreed it was ok. There was no parcel shelf in the car which was a bit of a concern when we had luggage etc.

Car hire was perfect. Friendly & professional staff got a free upgrade car was in mint condition . Will defo hire from budget again. Cheers

No problems and nice clean car

Absolutely amazing service - second time I have used this company at this location Brilliant

Very good service the car was ready and waiting for me.

Booked for 16:00, office closes at 16:00! Any delay and employees (still there) won't give you your car; Only option : come tomorrow, we open at eleven. Abandoned on parking with kids and luggage in the rain on a parking lot in the middle of nowhere. And they proposed we get a car from Enterprise Clubcar in the meantime. Registering procedure is manual, was handled the next Monday and declined because we do not live in the UK. Such a bad experience.

Very helpful and cheerful staff at Leeds Bradford

everything went smoothly without any problems.

All good

Cleaner car, with working Fob and courtesy pick up and drop off would have been nice. Maybe bin Corsa's as they are not very comfortable for long drives.

Paid for a larger car - Only small ones available. Car had check oil light on, when flagged with staff they said it was ok… only for the car to break down on day 4/6