BMW car hires in Málaga

I registered for the rental via the website. I then arrived at the rental location and registered a second time via the terminal in the location. The terminal required an agent to confirm my data. The agent came to the terminal and then requested that I come to the counter and register a third time. Then the agent said that if I do not purchase Euros 120 in insurance (on a 2 day, Euro 50 rental), the company will block Euros 1,000 up to 30 days on my credit card. The fact that none of my registrations saved me any time combined with being confronted with the choice of either freezing Euros 1000 on my credit card or paying insurance which amounted to more than twice the amount for the car rental, made the experience unpleasant. I felt that there was a lack of taken advantage.

Car price was low but insurance offered on the spot was x5 of the car price. On return, the petrol station is right next to the rental facility. parking was situated on the beat rocky ground and it was difficult to take the luggage out of there. I returned the car 4 days ago and still didn’t receive my deposit back. I tried calling but no option allowed me to speak with the office.

Smaller car than booked , more money charged at the pick up point , deposit still not returned

Came two hours before scheduled pickup time and were doing mandatory full coverage to take the car. Seems scammy

Expedia did not allow me to pay for insurance during the booking process and informed me to pay $26 at OK Mobility's counter, but during the pick up they asked me to pay €50 instead. So I didn't pick up the car and I only wasted 3 hours negotiating and contacting Expedia with no help and therefore it was a horrible experience for me and my family.

I actually rented at the wrong location. I reserved a car at the train station rathe then the airport. When I did get to the airport they couldn’t transfer the reservation so I had to trek to the train station and once there was greeted by Juan Pablo, who was above and beyond amazing. Got me into my car, changed the drop off/return to the airport and made sure my phone was working with CarPlay. The car I chose was nice, even if a bit lager for the roads of the small towns I visited, but it worked out well.

Last time that i use KAYAK.The app give me wrong direction to drop off the car.Because of that i need to pay extra 76 euro.Poor communication between kayak and hertz.For sure will not recommend anyone to use KAYAK

I reserved a car over a month in advance. When I went to pick it up, they said they had no cars available to rent. I’d say that is as bad as it can be. I was stranded in another country.