Mini car hires in Orlando

The whole car rental experience at Ace in Minneapolis was so efficient and even enjoyable!! Every single staff member we interacted with was exceptionally nice. And the car was great, It was an excellent experience all around.

I had no idea they did not rented cars to G2 license drivers, moreover, they have a lot of restrictions if one wants to rent a car. I lost my trip and my time the day I was going to pick up the car.

Great customer service

Loved how easy it was from check in to check out. I’m so glad I went with Alamo!

Pricey but convenient and simple

No issues with the customer service but I drove off with a vehicle that needed attention. I had a nail in my tire which I have reason to suspect was an issue before I received the vehicle. Also, the battery was on its final leg as it died on me right before I was scheduled for my flight. I almost missed my flight! Again, staff was friendly and eager to resolve my issue. Due to the time constraints I had to resolve all issues on my own causing a high degree of stress.

i was shocked that Sixt allege that they found a small mall scratches in the rear of the car which I never noticed and the inspector did not notice when I returned the car. I categorially state the we did not incur a damage to the car and the inspector when we returned the car did not notice any scratches either. We conversed with the inspector when we returned the car, an Altima.. She did not notice any scratches. We told her we had wanted to extend the lease for three weeks but we were not allowed by sixt, We then took up to 2 hours to rent another car, a Camry, which we did. No one told us we had scratched the car, 2 scratches, 5 to 1o 10 cm. Now they are asking that I comit fraud and say that we scratched the car. I will not do so.

Only issue is no way to contact them by phone and actually talk to someone. My flight was delayed and I wanted to let them know, but had no way of speaking with them. They still took excellent care of me even though I was a few hours late.

We found the service team exceptional in meeting all our needs and circumstances. Thank you.

Pickup took two hours - not enough staff for volume of renters. Poor signage to get to cars. Drop off - no one to accept car. Not sure what to do. Leave key and walk away? Later a bill arrived by email charging us for filling the gas tank. A scam? We had just filled the gas tank before drop off. Called to complain. At this point not resolved yet. Avis gets a poor review this time.

Great experience at Avis Orlando - originally booked with a discount provider - but upon arrival discovered a ridiculous queue - and realized you get what you pay for.

Worst car retrial experience I’ve ever had. Avis couldn’t have made it worse if they actively tried.

Specifically chose this car because I was arriving late. Was told that wasn't a problem and a shuttle would pick us up and take us to the facility. Found the website to call for the shuttle and it said closed. Supposedly my credit card would be charged upon pickup. I will be checking my card to see that no charges were made. Ended up getting a car from National at the airport. Your site should show people if they are picking up at the airport or offsite. And, if it is offsite, they should be open 24 hours a day.

Had a problem with car fob and couldn’t start car. Took a long time on hold to get agent but they exchanged the car.

The car smelled horrible. In addition, The automated toll service is too expensive.

The car was filthy inside, scratched and dented in numerous places, the steering wheel shook at highway speed. The counter agent charged my card $1000 more than the quoted rate and claimed that he couldn't fix it. Absolutely refused to accept my proof of insurance. The manager took me to the parking garage to have the bill fixed and left before it was resolved - it wasn't. After 2 hours walking back and forth from the counter to the garage, I left with an email address for the manager to have the bill corrected. No response to email, the social media folks couldn't help with an open reservation, when I returned the car I was told that I had used the insurance, etc so they would not correct it. The agent was deceptive, the car was filthy and in need of repair, customer service is non existent. Beware of commission based swindlers.

I paid cash at every toll I came to, however I have just received a bill from you for $42.32, which I am not happy with.

Other than the long wait to acquire the vehicle, everything was good

We declined the insurance because we explained that we already had insurance through our visa. After ,36 hours of non sleep we did not read the fine print and trusted the integrity of the salesperson. Unfortunately she added the insurance and we were charged 279.92 for our 8 day rental. We feel we were taken advantage of by this person. Because if this we would not recommend this company to anyone and our review will not be favorable.

Pick up at the Orlando Airport was painful. There was an extremely long line with only one counter service employee processing customers. The counter agent was condescending, rude, relentless in trying to get customers to purchase additional items, and unpleasant with me and with all of the women I observed him interacting with in my wait. Compared to the rental experiences I’ve had in Europe and recently in Seattle; this felt like I’d gone back in time 20 years. I felt embarrassed for all the foreign tourists in-line thinking this is what our country is like.

My experience with Dollar was average. They did their jobs nothing special.

The travel service we used had a pickup that was half an hour from the airport, so we popped into the Enterprise office at the airport and the two VERY NICE people in the office made it happen - we were able to pick up and drop off at the airport and not have to uber from place to place. What a relief!!! Thank you ENTERPRISE!!!!

No complaints at all I was very happy

In my experience, Enterprise's service-oriented business culture is so much better than any place else I've used. The Union Park Orlando branch was great.