Lexus car hires in Paris

The upgraded car was nice But nobody delivered the car - we have to find out it among other cars in a very big parking Also nobody explained who it works We have to find out by ourselves

they cancelled my booking as I m a danish resident

The car was very good and the employee very helpful, but they did not accept my debit card in full terms. Because of that i had to add a very expensive insurance which was annoying.

Hello there, the car they give it to me was having a sound under the hood. They told me this is the fan of AC don’t worry, the wheels rim of the car has a cover they tighted with zip-ties one of this rim get off many times so I took the rim cover out of the rim, they told me I hit the car rim but I didn’t, they charged me a $100 for nothing Thanks

it is easy, fast. the service is good. good location near airport

Rental had a flight tire so was not able to pick it up

Dealt with Denny and Gareth at pick up and drop off Both were extremely helpful and would give the 10/10 for customer service and assistance thank you

Scam. Arrived 'too late' to collect my car – despite having paid in full for the reservation in advance – so my car had been 'given away' and (shock!) the only available car was a luxury BMW, meaning I had to pay a further £250 or be stuck without a car. Shameful practice.

Absolutely faultless, staff for pick up & drop off were very professional and friendly, car was spotless and very comfortable.

They are trying to charge me almost 4,000.00 euros for a three day rental. My reservation quote was for 414.00 euros

Confusing drop off, no one at desk

I prepaid through Kayak. I got to the Hertz office a couple of hours after the designated pick up time, but figured it was not an issue since I prepaid for the entire reservation. I have had the same situation in the US and in Canada, so why should this be different? But it was. The agent told me that my reservation had been cancelled because I was over an hour past the start of the reservation, and that there were no more cars available. When I pushed back and said that the 'policy' which she was relaying was nowhere in my rental agreement with Kayak nor in any other experience that I had previously with Hertz, suddenly two cars were available, but both at a markup over what I already paid. I needed a car, so I paid it. I will follow up with Hertz as well to let them know of this issue. Buyer beware - Hertz in Paris (at least the 99 Rue Rivoli location) is shady!