Lexus car hires in Salzburg

Extremely friendly and helpful staff. Barbara in Cordoba & Hugo in Malaga were the ones who helped me and were extremely professional, friendly & thorough.

Till now didn't get my invoice,

The pick up was fast, and the drop off was easy. The car was clean, and comfortable. The only little thing is that we didn’t have winter tires in end October and we had snow on our way. Otherwise, everything was perfect.

Very fast pick up and drop off of our rental car.

Brilliant experience! This involved a smooth admin / documentation process at the arrivals window; outstanding attendant that prepared and loaded the car with baggage; provided water and information to assist with the transition; an clean car that was up to standard; a simple drop-off process at the airport; and finally a quick refund of the deposit. Only drama was that the booking description of the vehicle on Momondo (estate intermediate wagon) did not match the records at Enterprise. I suspect this is an issue from Momondo's end. Also, very little information on terms and conditions on Momondo website regarding deposit, excess amount, rental conditions etc. This should be much more clear. Although Momondo refers to read the terms and conditions - there are none to be found throughout the process. This should be rectified as I thought I was taking a risk at the time of booking and left it to chance. Finally, the car was not available at the Enterprise office and I was provided with a genuine upgrade. Thank you Enterprise for the exceptional experience.

Actually had the truck I wanted and reserved..not get a phone call being told they didn't have it..then why would it be on their website and why would they schedule a reservation that was a waste of time I missed a very important event due to not having a vehicle after I was confirmed with email stating they had it reserved

The staff were nice and polite.

Drop off area is a bit confusing in busy area.

The staff at city office in Salzburg is very Cooperative and accommodating. They made every effort to make things good for me.

Excellent counter service and car

Worst customer service