Ford car hires in Sheffield

The drop off was confusing in Helena if you never been there before.

Amazing!! Ade and Georgina were fantastic. They were very helpful and accommodating. Will highly recommend!

The office was close to the main train station and easy to find with only a few minutes walk. Pick up was great, the guys spoke English very well compared to my mediocre German, they even brought the car to the front of the office. The car was nice and clean with built in GPS which was awesome for what we were planning to do. The problem arose when we tried to return the car after hours. We were not told were to return the car to, so we read the note on door telling us to drop it at the gas station on the corner. The gas station guy said we couldn't leave the car and to put it in the garage...except he didn't specify which garage. We went to closest garage and finally found the drop area but had no idea where to drop the keys. Luckily the garage attendant helped otherwise we would have taken the keys with us and had to return to the office the next day. It would have been nice to have more instructions when we picked up. In there defense, they were dealing with an entitled 22 yr old who was throwing a fit because she couldn't rent a luxury vehicle and drive it one way to Munich that day, so they were distracted.

Extremely friendly and helpful staff. Barbara in Cordoba & Hugo in Malaga were the ones who helped me and were extremely professional, friendly & thorough.

Till now didn't get my invoice,

The pick up was fast, and the drop off was easy. The car was clean, and comfortable. The only little thing is that we didn’t have winter tires in end October and we had snow on our way. Otherwise, everything was perfect.

Upon arrival at rental agency I was number 12 in a long line of folks in to pick up the cars. The process for check-in was very slow. I waited about 60 minutes before moved into position 1. Not until getting to the check-in desk did I learn that cars are not to be taken out of state (Nevada). If taking out of state there is a steep one time ADDed charge. Also one leaves without any paperwork, contract. It is emailed later in the day. Also, one needs to show auto liability insurance and if one cannot show coverage you MUST buy insurance from Easirent. The details of the rental are not straight forward…..

Check-in and check-out at the car rental were smooth and fast, thanks to the wonderful, friendly staff. They made the process quick and easy, which was a great start to my experience. However, I was really disappointed with the condition of the car itself. The cleanliness left a lot to be desired—there were visible stains and spots on all the seats. It was unexpected and uncomfortable, especially since cleanliness should be a basic standard. If they improve the car’s cleanliness, this would be a fantastic rental experience.

Book car from Canada unlimited miles for a week ask for my car the guy work there take so long time ask me too many questions I ask him I book for unlimited miles he say no only 150 miles per day I try to cancel but the other rental car was not there no choice for me and he charge me for 7 days insurance $ 174:00 even every thing was covered on my credit card no choice for me take the car and return the car one day before rent another car from dollar even the guy was not friendly very bad experience never rent car from you guys

Dealt with Denny and Gareth at pick up and drop off Both were extremely helpful and would give the 10/10 for customer service and assistance thank you

Scam. Arrived 'too late' to collect my car – despite having paid in full for the reservation in advance – so my car had been 'given away' and (shock!) the only available car was a luxury BMW, meaning I had to pay a further £250 or be stuck without a car. Shameful practice.

Absolutely faultless, staff for pick up & drop off were very professional and friendly, car was spotless and very comfortable.

Brilliant service by everyone there. Very thorough

The car was empty of gas upon pickup. There were various warning lights on in the vehicle upon pickup, including: check engine, low tire pressure, seat belt (although we were wearing), and air bag. The "customer service" agent was a complete hothead.

Friendly staff a plus Insurance extras a minus