Subaru car hires in Miami

Everything was perfect, from pickup to drop off.

It is impossible to rent a car between 1am and 5am. The location it's closed. Information on Kaya that allowed me to rent a car at night was false. I had to spent the night in the airport. The morning after the guy at Sixt kiosk was nice enough to let me keep the car (1 hour not showing up rule was not applied), and also upgraded my car.

Car was normal equipment. Not hybrid only one to choose....

Please update and show the update car list to show specifically what you have.

Waited 1.5 hours in line for the Hertz counter at the Miami airport. Absolutely ridiculous after a long day of flying. Never again with Hertz.

Three hours in three consecutive lines to pick up reserved car. Stupidly smoked a cigarette in Miami traffic: $400 surcharge. Also charged for two days for 17-hour rental.

Filthy parking garage and dead birds/garbage in the stairwell. The elevator didn’t work so had to haul bags up 5 flights of stairs. The car was brand new and great and staff was friendly and excellent 😊

They were not at the central Houston (IAH) rental car area. They would not come pick us up at the airport before we sent them A LOT of information that is normally asked for when you check in to pick up a rental car. They said that we should call their driver to come pick us up. They made it very difficult to rent the car--so much so that we abandoned the rental and went over to another company on the spot. TOO MANY RED FLAGS. Will never, ever rent from them again. And you shouldn't either.

Great fast experience

It had hidden cost

All was pleasant and smooth. No long lines like Hertz and Avis.

Night before Thanksgiving, was to drive to family for Holiday. Personal car broke down. I rented online via Kayak and they wouldn't deliver a car until a 4 hour wait period. Then they told me that my license was unreadable (one digit was wearing thin, I have an image of the license and also DMV can verify, they wouldn't hear of it). My guess is they were looking for a reason to not rent me a car for such a low rate as I obtained on internet. I ended up walking up to Enterprise counter and renting directly. I'll never use these little companies again.

Fast. Easy. Affordable.

Avis made it easy to get in a car and on our way quickly with no games and no hidden fees.

The car was never available and the rental company cancelled our reservation last minute. Don’t rent cars that aren’t available.

There are a lot of hidden fees with this company that are not clearly stated on the website. Be wary of a good deal!!!

Recommended. Extremely cost-benefit! All employees speak Spanish as well. Even though they always want to sell additional insurance

Paid for a specific class of vehicle (hybrid) and checked in, provided all information and was ready to pay when I was informed they only had a Nissan Sentra left. Obviously I know car rental companies don’t guarantee you’ll get the exact vehicle but if I booked for a hybrid that’s what I needed and I expected a hybrid vehicle of some kind. Waste of time and glad I didn’t pay ahead. They also asked for my insurance card and wanted to charged me an additional $90 for coverage which they stated was not optional. I’ve never been asked to show my insurance card when renting a vehicle before and typically additional coverage is optional.

After making a long line they told me they overbooked and had no cars.

I loved that it was a brand new car!! What I didn’t like was that I requested a GAS POWERED Car but when getting to the counter there guy said “Oh you’ll like this it’s an EV, I said I DON’T want an EV PLUS THAT’S NOT WHAT I PAID FOR. So he said ok I’ll give you a”Gas powered car” but upon picking up low and behold it WAS AN EV😡. I knew nothing about EV’s and NOTHING WAS EXPLAINED TO ME, NOT HOW TO CHARGE IT ETC. Then he wrote in the paperwork that it was “FULL”, it was NOT, I only had 30 miles left to the charge…again pissed off. Thank god I wasn’t going far AND the hotel I was at had charging, which I RETURNED THE CAR FULLY CHARGED(NO CREDIT FOR THAT). Then top it off YOU STILL HAVEN’T RELEASED MY DEPOSIT THAT WAS ON MY CREDIT CARD. They could’ve at least explained how the car works lije costing it!

I made a reservation for my family to have a way to travel from Miami to Melbourne. It is an almost 3 hour trip. I purposefully reserved a NON ELECTRICAL vehicle to avoid complications with finding a charging station etc. They gave my family an electric vehicle, which resulted in them running out of charge several times and almost missing their flight. Customer service is so slow to help and now we are hoping we will be able to get a reimbursement for the uber we had to order for them to make their flight.